Payment: Pre-payment is required until credit terms have been established.  Net terms may be granted with exceptional sales histories and excellent credit references.  Subsequent orders will not be shipped until all over due accounts are reconciled.  Finance charges will be added to all past due accounts.

Shipping: All orders are shipped FOB our warehouse via ground carrier.  Alternate shipping arrangements may be arranged as needed.

Third party shipping: We cannot and will not be responsible for discrepancies on orders received by parties other than the invoiced customers.  It is the responsibility of the consignees to verify accuracy of orders with buyer prior to decorating.

Returns: All merchandise washed, dyed, or with artwork applied, will not be accepted for return.

We require a written purchase order for all processing.

We do not accept freight collect shipments.

Due to the nature of garment dye processes, color matches cannot be guaranteed from garment to garment or dye lot to dye lot.

Reactive dyes may have a color variation of 2% or less between dye lots.

Pigments may vary substantially with shade variation between dye lots.

Quality Control: All garments are subjected to several quality control checks, and every attempt is made to catch defects.  These garments are marked and returned to the customer with the completed order.  The "Bill To" party is responsible for the final inspection of all garments before they are decorated or finished.  Garments cannot be returned once decorated.